Shipping Costs:

Zone up to 1 kg up to 2 kg up to 5 kg up to 10 kg up to 20 kg up to 31.5 kg
1 Germany EUR 2.60 max** EUR 4.99 EUR 5.99 EUR 8.49 n/a EUR 16.49
2 all EU countries EUR 7.00 max** EUR 8.89 EUR 15.99 EUR 20.99 EUR 31.99 EUR 44.99
3 Switzerland* EUR 7.00 max** EUR 15.89 EUR 26.90 EUR 34.99 EUR 48.99 EUR 55.99
4 Non-EU Europe* EUR 7.00 max** EUR 15.89 EUR 29.99 EUR 37.99 EUR 52.99 EUR 60.99
5 Rest of World* on request on request on request on request on request on request

†All above shipping costs indicate standard shipping rates. Insured rates are available at an additional cost upon checkout.
††All above shipping costs are estimates for your review. Shipping costs calculated during checkout are final.

Shipping Insurance

All packages shipped within Germany and weigh above 2 kg include liability of up to EUR 500 in the event of loss or damage. All packages shipped within the EU (excluding Germany) and weigh above 2 kg include transport insurance up to EUR 500. Insured rates for all packages shipped within the EU and weigh 2kg or less are available at an additional cost upon checkout. For orders with cart totals of more than EUR 500, additional transport insurance for up to EUR 1,000 is available at an additional cost upon checkout. Selecting the insured rate when shipping to  Switzerland or other non-EU European countries, the entire value of your purchased products are covered up to EUR 1,000.

* Shipping costs for delivery to Switzerland and non-EU countries:
Import customs clearance, import taxes and duties shall be borne by the recipient. These costs will be billed directly by the respective forwarding or parcel services. This means our goods will be shipped untaxed and duty unpaid to Switzerland and non-EU countries. Please note that German VAT will not be charged.
The freight cost is a flat fee that covers transportation and import customs clearance. It may not include any of the expenses incurred by the customs office and/or import sales tax. These duties are determined by the products, price, size and weight and are payable by the recipient. A customs duty itself is usually not the case since our products are considered preferential goods with exclusively European origin. For further information on shipping to Switzerland please contact us at info@zwei-design.com or +49 312 705 097 70

**Shipping prices may vary depending on the total size and weight of product(s) purchased.

If your country is not listed, please do not hesitate to contact us at info@zwei-design.com or +49 176 312097 70.

Delivery

Purchases are typically shipped within 1-3 business days unless otherwise stated. Delivery times vary depending on your shipping destination.

Estimated delivery times (order processing time not included):

  • 2-5 Business Days – National
  • 7-21 Business Days – International (especially countries outside Europe)

We cannot promise exact delivery times and cannot control delays caused by the weather or the postal service.  If the number number of business days mentioned above has passed and your package is still missing, please reach out to us and we will do our best to assist you.

Please note the above delivery times are an estimation and it may take longer depending on where you live or the time of year (e.g. Christmas season).